Utilising a mature workforce
Experience is invaluable, but mature workers who find themselves changing careers, or returning to work may need additional support to help them regain their confidence. Flexible working is also an important consideration for those with family commitments.
Simon Scarborough Associates offers a comprehensive training programme for this skilled workforce, making sure that it is completely work-ready. New legislation, today’s customer expectations, the changing world of instant reviews on social media – these are all covered in a programme that also refreshes basic customer care skills and takes your employees to the next level of service.
