We are really fortunate that in addition to the Bournemouth air show, which has now been successfully running for over 10 years, and is the largest show in Europe, we have managed to create a new Wheels festival that commences this bank holiday weekend on the 24th May 2014. www.bournemouthwheels.co.uk
Bournemouth has over 4.8million visitors a year helping to generate more jobs for the town and really setting us apart from our neighbouring seaside destinations. All sectors will benefit from these type of events which is why all our local businesses should get behind them to help promote and support their launch. Hotels have put on packages for those visiting from out of town and wishing to extend their stay, restaurants will be booked up and our retail outlets will see a much larger footfall than usual. With the food and drink festival also fast approaching in June, www.bournemouthfoodanddrink.co.uk/about-us/ Bournemouth will be inundated with foodies from all over the Country, with some visitors even travelling from overseas, we really are a destination of choice.
These events are our showcase for Bournemouth and is the reason why I am so passionate about the customer service experience to ensure our visitors come back again. With this in mind Simon Scarborough Associates is working closely with local hoteliers, restaurants and the National Coastal Tourism Academy, NCTA and delivering a programme of workshops aimed to improve the customer service skills of all our client facing teams.
For more information on our NCTA Bitesize Bournemouth training and Simon Scarborough Associates’ services please contact SImon Scarborough on simon@simonscarboroughassociates.co.uk